PRIVACY & COOKIES POLICY
Privacy & Data Protection
thehappyskinstore.co.uk is a site operated by Koreesa Group, a trading name of Koreesa Limited (“We”). We understand that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of existing customers and of everyone who visits our website (www.thehappyskinstore.co.uk). We will only collect and use personal data in ways that are described here, and in a manner that is consistent with our obligations and your rights under the law.
What does this Policy Cover?
We are committed to handle personal data in compliance with applicable data protection laws, including as of 25th May 2018, the General Data Protection Regulation (“GDPR”). In particular, Koreesa Group commits to only collect and process personal data that is: processed fairly, in a transparent way and based on valid legal grounds; obtained for specific lawful purposes; adequate, relevant and not excessive; accurate and kept up to date; not held for longer than necessary; protected in appropriate ways and not transferred outside of the European Economic Area, unless adequate protective measures are in place.
As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
The right to be informed about Our collection and use of personal data.
The right of access to the personal data We hold about you.
The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us by email: firstname.lastname@example.org).
The right to be removed – i.e. the right to ask Us to delete any personal data We hold about you
The right to restrict (i.e. prevent) the processing of your personal data;
The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
The right to object to Us using your personal data for particular purposes; and
Rights with respect to automated decision making and profiling.
If you have any cause for complaint about Our use of your personal data, please contact Us and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
For further information about your rights, please contact the Information Commissioner’s office.
Personal Information We Collect When You Visit Our Website
When you visit our website, we'll automatically collect certain information about the device you are using to access it. This will include information about the website browser you are using and the IP address of your internet connection. We may also identify your device with a unique, randomly generated, identifier.
As you browse our website, we'll continue to collect information about the website pages that you look at during your visit, how long you visit them, and what links you click on each page. We may also record what keywords you used to locate our website and what third-party website referred you to our website.
The information we collect about you is referred to as Device Information. It's not personally identifiable to you (for example, we don't collect or associate your name or address with this Device Information) and it's not stored on our systems for any longer than we need to store it in order to allow you to use our website for the purposes in which it is intended.
We collect Device Information from you using Cookies. These are small data files that are placed on the browser you use, on your device, to visit the website. Cookies often include an anonymous and unique identifier (so we know it's your device).
Certain cookies are placed on our website in order to make it work. For example, when you add items to the shopping basket/cart we need to store this information on a cookie. Where cookies we place on your computer are:
- Not identifiable to you as a living person, and
- Only placed in order to fulfil the inherent functions of an ecommerce website
We won't ask for your permission before we place them.
We may, from time to time, also collect information about your actions on the website and record those actions in log files. This data will include your IP address and may include the device that you are using, the browser that you are using, your internet service provider and be attached to date and time stamps. We'll only include this information for as long as necessary.
Personal information We Collect When You Make A Purchase or Subscribe to Our Newsletter
When you use our website to make a purchase of one of the goods that we offer for sale, or when you subscribe to our newsletter on our website (without making a purchase) you may be asked to provide certain personal information about you.
Such information we collect may include:
- Your name
- Your address
- Your contact information (like your telephone number or email address)
When you make a purchase on our website you may also be asked to enter your credit or debit card details. You may be redirected to a 'payment gateway' website to enter your card details, or you might be asked to enter these directly onto our website. All of our financial transactions are handled through secure payment service providers, which may include (without limitation) PayPal (“Payment Service Provider”). We do not keep or store any financial information on our systems.
We will share information with Payment Service Providers only to the extent necessary for the purposes of processing your payment for goods made via our website or to resolve any payment processing, order or delivery issues.
We call this data Personal Information.
How We Use Personal Information and Device Information
We use Device Information we collect in order to help us screen for potential risk and fraud, to improve and optimise our website (by generating data about how our customers browse and interact with our website) and to analyse the success of our marketing and other advertising campaigns.
We use Personal Information that we collect to fulfil any order that you place and to communicate with you as one of our customers. We may also use this information to screen for potential risk and fraud.
With your consent, we may, from time to time, provide you with information or advertising relating to the products that we provide.
We may also share your personal information and device information in order to comply with applicable laws and regulations or to respond to any lawful request for information we receive, or to otherwise protect our rights
Access to Information
In accordance with the Act you can exercise the right to access any information we hold about you. Any access request may be subject to a fee of £10 to meet our admin costs in providing you with details of the information we hold about you.
Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you.